Terms of Service

Overview

Welcome to Nuvellisse™.

These Terms of Service (“Terms”) describe the rules, responsibilities, and conditions that apply when you access or use our website, purchase our products, or interact with our online services.

Throughout these Terms, the words “we,” “us,” and “our” refer to Nuvellisse™.

By visiting our website, placing an order, or using any part of our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our website and services.

Nuvellisse™ is supported by Shopify, which provides the technology platform that allows us to operate our online store and deliver our services.

Section 1 - Website Access & Customer Information

By using our website, you confirm that you meet the legal age requirements in your location or have permission from a parent or legal guardian when applicable.

When placing an order, you may be required to provide information including your name, email address, billing details, payment information, and shipping address.

You agree that:

• All information provided is accurate and complete

• You are responsible for maintaining the confidentiality of your account information

• You are responsible for activities completed through your account

Accounts and purchasing access may not be transferred, sold, or assigned to another individual without authorization.

Section 2 - Product Information

At Nuvellisse™, we make every effort to present our products accurately through descriptions, images, and product details.

Please note that:

• Colors may appear differently depending on your screen settings and device display

• Product appearance may slightly vary due to manufacturing or material differences

• Product information may be updated or modified when necessary

We reserve the right to change product availability, descriptions, specifications, or pricing at any time without prior notice.

Section 3 - Orders & Purchases

When you submit an order, you are requesting to purchase the selected products.

Nuvellisse™ reserves the right to review, accept, refuse, or cancel any order when necessary.

An order is considered accepted only after payment confirmation and order processing.

Before completing your purchase, please carefully review:

• Product selections

• Quantity

• Shipping information

• Payment details

Once an order has entered the fulfillment process, cancellation or modification requests may not always be possible.

Returns and refunds are handled according to our Return & Refund Policy.

Section 4 - Pricing & Payment Information

All prices displayed on the Nuvellisse™ website are subject to change without notice.

The final price charged will be the amount shown during checkout confirmation.

Unless otherwise stated, customers may be responsible for applicable:

• Taxes

• Shipping charges

• Customs fees

• Import-related costs

Customers agree to provide accurate payment and billing information and authorize the payment method used for their purchase.

Section 5 - Shipping & Delivery

Nuvellisse™ works with trusted fulfillment and shipping partners to deliver orders efficiently.

Delivery dates are estimates and are not guaranteed.

We are not responsible for delays caused by:

• Shipping carriers

• Customs procedures

• Weather conditions

• Events beyond our reasonable control

Once the order has been transferred to the shipping carrier, delivery responsibility follows the carrier’s process.

Section 6 - Intellectual Property

All content available through Nuvellisse™ services, including:

• Brand names

• Logos

• Product images

• Text

• Graphics

• Website design

• Marketing materials

is owned by Nuvellisse™, its partners, or authorized licensors and is protected by applicable intellectual property laws.

You may use our website only for personal and non-commercial purposes.

Without written permission, you may not:

• Copy or reproduce website materials

• Modify or distribute our content

• Use our trademarks or branding elements

• Create unauthorized commercial materials

All rights not expressly granted remain reserved by Nuvellisse™.

Section 7 - Third-Party Services

Our website may include features, tools, or links provided by third-party services.

We do not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of external websites or services is subject to their own terms and policies.

Nuvellisse™ is not responsible for losses or issues resulting from third-party services.

Section 8 - Shopify Platform

Nuvellisse™ uses Shopify as the platform supporting our online store operations.

However, purchases made through our website are transactions directly between customers and Nuvellisse™.

Shopify is not responsible for individual purchases, product quality, order fulfillment, or disputes between customers and Nuvellisse™.

Section 9 - Privacy & Personal Information

Your privacy is important to us.

Personal information collected through our website is handled according to our Privacy Policy.

By using our services, you acknowledge that certain information may be processed through Shopify and other trusted service providers necessary to complete transactions, provide customer support, and improve our services.

Section 10 - Customer Feedback

If you provide reviews, suggestions, comments, or other feedback to Nuvellisse™, you grant us permission to use that content for improving, promoting, and operating our services.

You confirm that:

• Your feedback belongs to you or you have permission to provide it

• Your content does not violate the rights of others

• Your submission is accurate and lawful

We reserve the right to remove content that violates these Terms or applicable laws.

Section 11 - Website Accuracy

While we aim to provide accurate information, occasional errors may occur regarding:

• Product descriptions

• Pricing

• Availability

• Promotions

• Shipping details

Nuvellisse™ reserves the right to correct inaccuracies, update information, or cancel orders affected by incorrect information when necessary.

Section 12 - Prohibited Activities

You agree not to use our website for unlawful purposes, including but not limited to:

• Violating applicable laws

• Misusing website content

• Attempting unauthorized access

• Uploading harmful code or viruses

• Collecting personal information without permission

• Interfering with website operation

We reserve the right to restrict access or terminate accounts that violate these Terms.

Section 13 - Disclaimer

Our website and products are provided on an “as available” basis.

Nuvellisse™ does not guarantee that:

• Website access will always be uninterrupted

• Information will always be error-free

• Products will meet every individual expectation

To the fullest extent permitted by law, we disclaim applicable warranties not expressly stated in these Terms.

Section 14 - Limitation of Liability

To the maximum extent allowed by law, Nuvellisse™, its affiliates, partners, employees, and service providers shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Section 15 - Indemnification

You agree to protect and hold harmless Nuvellisse™ and its partners from claims, damages, or expenses resulting from:

• Your violation of these Terms

• Your misuse of our services

• Your violation of applicable laws or third-party rights

Section 16 - Changes to Terms

We may update these Terms of Service from time to time.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

Section 17 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Email:
service@nuvellisse.com

Company:
Xi'an Maituo Import and Export Co., Ltd.

Thank you for choosing Nuvellisse™.
We appreciate your trust and are committed to providing an elegant, reliable, and enjoyable shopping experience.