You may use the Services only in a manner permitted by applicable law and these Terms.

Where required, you represent that you are legally capable of entering into a purchase transaction in your place of residence.

When you submit information such as your name, email address, billing details, shipping address, or account information, you agree to provide information that is reasonably accurate, current, and complete.

If you create an account, you are responsible for safeguarding your login credentials and for activity conducted through your account unless applicable law provides otherwise.

We aim to present product descriptions, specifications, photographs, dimensions, compatibility information, and other listing details as clearly as reasonably possible.

Product appearance may vary slightly because of screen settings, lighting, manufacturing variations, device displays, or other technical factors.

Product availability, specifications, packaging, and offered configurations may change over time.

We may discontinue a product or modify a listing when reasonably necessary.

Submitting an order represents a request to purchase the products shown in your checkout.

An order remains subject to payment authorization, product availability, order review, and confirmation through our store systems.

In limited circumstances, we may decline or cancel an order where reasonably necessary, including situations involving unavailable inventory, obvious pricing errors, payment problems, suspected fraud, or shipping restrictions.

If an order is declined or cancelled after payment has been successfully captured, an appropriate refund will be issued where required.

Please review your order carefully before submitting it.

If you need to request a shipping-address change or cancellation, contact us as soon as possible at service@nuvellisse.com.

Consistent with our Shipping Policy, we recommend contacting us within 12 hours of placing the order.

We will make a reasonable effort to assist, but modifications cannot be guaranteed once fulfillment, packing, or shipment has progressed.

Prices and promotions may change from time to time. Unless a correction is required for an obvious error, the price applicable to an accepted purchase is generally the price displayed when the order is placed.

Nuvellisse™ primarily processes store transactions in United States Dollars (USD) unless another currency is specifically displayed at checkout.

Shipping fees, taxes, customs charges, or similar costs may apply where disclosed during checkout or under the relevant store policy.

You agree that payment information submitted for a purchase must be information you are authorized to use.

Available payment methods are displayed during checkout. Depending on availability, these may include PayPal and supported credit or debit card options.

Payments may be processed through third-party payment infrastructure enabled for our store.

Please refer to our Payment Information page for additional details about payment authorization, billing, and payment-method handling.

Order processing, estimated delivery times, shipping fees, tracking, fulfillment origin, customs information, and delivery issues are governed by our Shipping Policy.

Delivery estimates are provided for guidance and may be affected by carrier operations, weather, customs procedures, holidays, remote destinations, or other circumstances.

If tracking appears stalled for an extended period, or if you believe a shipment has been lost, please contact us so we can review the available shipping information.

Returns and refunds are governed by our Return & Refund Policy.

Eligible Nuvellisse™ purchases may be returned within 180 calendar days after delivery, subject to the eligibility requirements, exclusions, and procedures described in that policy.

Approved refunds are generally issued to the original payment method after the returned item has been received and reviewed.

Return requests should be submitted to service@nuvellisse.com before any item is mailed back.

Website content may include trademarks, trade names, product names, text, photographs, graphics, layouts, videos, icons, design elements, and other materials.

Such materials may be owned by Haikou Xinru Technology Co., Ltd., its licensors, suppliers, service providers, or other applicable rights holders.

Unless expressly permitted, you may not reproduce, distribute, modify, republish, commercially exploit, or falsely represent ownership of protected website materials.

Third-party names, logos, software, and trademarks remain the property of their respective owners.

Certain store functions may depend on third-party services, including payment providers, fulfillment providers, analytics services, or other technology tools.

When you use a third-party service, separate terms or privacy practices may apply.

We encourage you to review the applicable terms before using services operated independently by another provider.

The Services may contain links to websites or resources operated by third parties.

These external websites are not necessarily controlled by Nuvellisse™, and their content, availability, terms, and privacy practices may differ from ours.

Transactions entered into directly with an independent third party are governed by that party's terms.

Our online store uses Shopify technology to provide ecommerce and website functionality.

Shopify provides the platform infrastructure, but purchases made from Nuvellisse™ are transactions between the customer and the business operating Nuvellisse™, unless otherwise expressly stated.

Haikou Xinru Technology Co., Ltd. is the company responsible for operating the Nuvellisse™ store and handling customer-facing obligations relating to purchases made directly from us.

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy requirements.

Because our store uses Shopify and other service providers, certain information may be processed by those providers as necessary to operate the Services, process transactions, prevent fraud, fulfill orders, or provide technical functionality.

Please review our Privacy Policy for further details.

If you voluntarily submit reviews, suggestions, photographs, comments, or other content to us, you confirm that you have the right to provide that material.

You must not submit material that is unlawful, misleading, infringing, malicious, defamatory, abusive, or designed to interfere with the operation of the Services.

Where permitted by applicable law, submitted reviews or feedback may be used to operate, improve, or present our Services.

From time to time, a listing or website page may contain a typographical error, outdated detail, technical issue, pricing mistake, availability error, or other inaccurate information.

We may correct or update such information when identified.

Where an error materially affects an order, we may contact the customer with the available correction or appropriate next steps.

You may not use the Services for unlawful, fraudulent, malicious, or abusive activities.

• Attempt to interfere with website security or operation
• Introduce viruses, malware, or harmful code
• Scrape or collect personal information unlawfully
• Impersonate another person or organization
• Infringe intellectual property or privacy rights
• Submit knowingly false or misleading information
• Use the Services for unauthorized spam, phishing, fraud, or similar activity

We may restrict access to the Services where reasonably necessary to address suspected violations, fraud, security risks, or unlawful activity.

We work to keep the Services reasonably available, but uninterrupted access cannot be guaranteed.

Maintenance, technical failures, internet disruptions, platform updates, security events, or circumstances outside our reasonable control may temporarily affect access.

Except for warranties expressly stated by us or rights that cannot lawfully be excluded, the Services are made available on an “as available” basis.

Nothing in these Terms is intended to exclude, restrict, or override mandatory consumer rights available to you under applicable law.

Where mandatory law provides protections relating to defective products, refunds, remedies, or statutory warranties, those protections continue to apply.

To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising solely from the use or inability to use the Services where such liability may lawfully be limited.

These Terms do not exclude liability that cannot lawfully be excluded or limited.

Mandatory consumer protections, product liability rules, and other non-waivable legal rights remain unaffected.

To the extent permitted by applicable law, you may be responsible for losses, claims, or reasonable costs arising from your unlawful misuse of the Services, violation of these Terms, or infringement of another party's rights.

This provision does not apply where responsibility cannot legally be imposed on you.

If a particular provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

These Terms, together with the store policies and notices referenced in them, form the agreement governing your use of the Services and purchases made through our store.

Failure to immediately enforce a provision does not automatically waive the right to enforce it later.

These Terms are interpreted in accordance with the laws applicable to Haikou Xinru Technology Co., Ltd. and the transaction concerned, subject to any mandatory consumer laws that apply in the customer's place of residence.

Nothing in this section is intended to remove any jurisdictional or consumer protection rights that cannot legally be waived.

We may revise these Terms from time to time to reflect changes in our Services, operational practices, legal requirements, or store policies.

The most current version will be made available on this page.

Where required by applicable law, material changes will be communicated in an appropriate manner.

Questions about these Terms of Service may be directed to:

Haikou Xinru Technology Co., Ltd.
Nuvellisse™ Customer Support
Email: service@nuvellisse.com
Phone: +86 15018529233

Business Address:
Room 9G, 9th Floor, Huanhai Business Consulate,
No. Av015, 15 Jinmao West Road,
Jinmao Street, Longhua District,
Haikou City, Hainan Province

Customer Service Hours: 24 hours a day, 7 days a week.