Payment Options
Haikou Xinru Technology Co., Ltd.
Nuvellisse™ is owned and operated by Haikou Xinru Technology Co., Ltd.
Payment Options
Nuvellisse™ provides straightforward payment options designed to make checkout clear and convenient. This page explains how payments are processed, which payment methods may be used, and what to do if you experience a billing issue.
A simpler way to complete your purchase.
Orders placed through Nuvellisse™ are processed using the payment methods presented during checkout. Transactions on our store are displayed and processed in United States Dollars (USD), unless the checkout interface clearly indicates otherwise. Available payment options are shown before you submit your order so you can review your selected method before completing payment.
USD Transactions
Store transactions are processed in United States Dollars unless another currency is specifically displayed at checkout.
PayPal Checkout
Eligible customers may complete payment using PayPal or available PayPal guest checkout options.
Card Payments
Major supported credit and debit card options are displayed directly during the checkout process.
Paying with PayPal
If PayPal is selected as your payment method, you may be redirected to PayPal's checkout environment to authorize and complete the transaction.
Depending on the options available to you, payment may be completed by signing into an existing PayPal account or by using an eligible card option offered through PayPal.
PayPal Account: Sign in to your PayPal account and approve the transaction.
Guest Card Checkout: Where PayPal makes this option available, eligible customers may be able to enter a supported debit or credit card without creating a PayPal account.
PayPal availability and guest checkout options may vary depending on the customer's region, device, account status, or PayPal's own payment requirements.
Credit & Debit Cards
Nuvellisse™ may accept major credit and debit cards through the payment options made available during checkout.
The specific card brands available for an order are displayed on the checkout page. Customers should use the payment options shown there as the current source of availability.
- Enter the cardholder and billing information requested during checkout accurately.
- Review the total amount shown before submitting payment.
- Your issuing bank may perform its own authorization or identity-verification process.
- A card issuer may decline a transaction independently of Nuvellisse™.
How Payment Details Are Handled
Nuvellisse™ does not intend to manually collect or maintain complete credit or debit card numbers through ordinary customer service communications.
Card transactions are handled through the payment services and checkout infrastructure enabled for our store.
For your security, please do not send complete card numbers, card verification codes, banking passwords, or other sensitive payment credentials to us by email, contact form, or phone message.
Payment Approval
A submitted order is subject to successful payment authorization.
In some cases, a transaction may be delayed, declined, or require additional verification by the payment provider or card-issuing bank.
Common reasons may include:
- Incorrect card or billing information
- Insufficient available funds or card limits
- Additional bank security verification
- Restrictions placed by the issuing institution
- Payment provider risk or authorization checks
If your card is declined and the information entered appears correct, contacting your card issuer may be the fastest way to determine the reason.
Currency & Conversion
Nuvellisse™ uses United States Dollars (USD) as the store's primary transaction currency unless another currency is specifically displayed in the checkout interface.
If your payment account or card is denominated in another currency, your bank or payment provider may perform a currency conversion.
Any exchange rate, conversion charge, foreign transaction fee, or similar bank-imposed charge is determined by the applicable financial institution or payment provider.
After Payment
After an eligible order has been successfully submitted, an order confirmation will generally be sent to the email address provided during checkout.
Please review the confirmation information and notify our customer service team promptly if you notice an issue with your order details.
A pending bank transaction or authorization hold does not always mean that multiple completed payments have been collected. Your financial institution can provide further details regarding pending authorizations.
Payment information deserves careful handling.
Nuvellisse™ uses the checkout and payment systems configured for our online store to process transactions. We take reasonable measures to maintain a secure purchasing environment and to limit unnecessary handling of sensitive payment credentials.
Customers should always complete payment through the official Nuvellisse™ checkout rather than sending card or banking credentials through ordinary messages.
Contact Nuvellisse™ at service@nuvellisse.com or call +86 15018529233. Customer service is available 24 hours a day, 7 days a week. If your question concerns an existing order, please include your order number so we can identify the relevant purchase more efficiently.