Shipping Policy

At Nuvellisse™, we believe every order should be delivered with care and attention. From the moment you place your order to the time it arrives at your door, we are committed to creating a smooth and reliable shopping experience.

This Shipping Policy explains our processing procedures, delivery methods, and important shipping information.

Our Shipping Approach

Nuvellisse™ focuses on creating elegant jewelry storage solutions designed for modern lifestyles.

To provide customers with accessible products and efficient fulfillment, orders may be shipped through trusted logistics partners and international fulfillment centers.

This approach allows us to:

✨ Provide carefully selected jewelry organization products

✨ Maintain accessible pricing while avoiding unnecessary retail costs

✨ Create an efficient delivery process for customers worldwide

We appreciate your understanding and patience as we carefully prepare each order.

1. Order Processing & Shipping Charges

Every Nuvellisse™ order goes through a preparation process before shipment.

Processing Time:
Please allow 2–4 business days for order verification, product preparation, and packaging.

During promotional periods, holidays, or seasonal demand periods, processing may require up to 5 business days.

Shipping Fee:
A standard flat shipping fee of $5.99 applies to all orders.

2. Estimated Delivery Schedule

Delivery times may vary depending on destination, shipping availability, and local carrier conditions.

Please note that estimated delivery periods are provided as a guideline and do not represent guaranteed arrival dates.

3. Tracking Your Order

Once your order has been dispatched, a confirmation email containing tracking details will be sent to you.

Please keep in mind:

✨ Tracking information may require 1–3 business days to become active

✨ Carrier updates may appear gradually during transportation

✨ Your package may continue moving even when tracking updates are temporarily unavailable

4. International Duties & Taxes

For international shipments, orders may be delivered under DDU (Delivered Duty Unpaid) terms.

Customers are responsible for any applicable:

• Import duties

• Customs charges

• Local taxes or fees

Nuvellisse™ cannot control customs procedures or delays caused by local authorities, as regulations vary by destination.

5. Order Changes & Cancellations

We begin preparing orders shortly after purchase to ensure efficient fulfillment.

If you need to update your shipping information or request cancellation, please contact us at:

service@nuvellisse.com

within 12 hours of placing your order.

Once your order has entered the fulfillment process, changes or cancellations may no longer be available.

6. Missing or Damaged Deliveries

We want your Nuvellisse™ experience to be enjoyable from start to finish.

Damaged Items:
If your order arrives damaged, please contact our support team with photos within 72 hours of delivery. We will review the issue and provide an appropriate solution.

Lost Packages:
If the carrier confirms that your package has been lost during transit, we will work with you to arrange a suitable resolution.

Thank you for choosing Nuvellisse™.
We appreciate your trust and are dedicated to delivering elegant jewelry organization solutions with care.